Cresta
1 open Forward Deployed Engineer role at Cresta. Curated with comp bands.
Comp on the board: $210K–$350K TC.
On the board since Jun 2026 · still hiring
Our take
Why Cresta
Contact-center AI with $100M ARR and a Sequoia/a16z cap table — the FDE seat where your deployment shows up in handle-time charts within weeks.
- FDE type
- True forward-deployed
- Travel
- Medium
- Comp
- Competitive
- Stage
- Late-stage
A good fit if you're…
- Engineers who want measurable, fast-feedback customer impact
- Voice/telephony or CCaaS integration veterans
- US-based candidates who want remote-optional FDE work
What they do
Cresta sells a unified AI platform for human and AI agents in enterprise contact centers: real-time agent assist, coaching, conversation intelligence and autonomous voice/digital agents. Founded in 2017 out of Stanford (Sebastian Thrun is a co-founder), it is one of the older companies in the category — which means real production footprints, not pilots.
What “forward deployed” means here
FDEs wire Cresta into messy contact-center stacks — CCaaS platforms, CRMs, telephony, knowledge bases — and tune agents against live KPIs like CSAT and average handle time. The feedback loop is unusually tight: a deployment either moves the numbers in weeks or it doesn't, which is great for people who like accountability and rough for people who don't.
Comp & leveling
The board lists $210K–$350K TC for San Francisco or remote US. That is competitive for a late-stage, non-lab company and sits above Decagon's posted base, but below frontier-lab bands; the upside case rests on equity in a company that last priced at a reported $1.6B.
Growth signals
Cresta closed a $125M Series D in late 2024 and was reported by Axios to have crossed $100M ARR in April 2026. The board shows around ten open FDE roles — a genuine team, not a single hire. The risk is category crowding: Sierra, Decagon and the CCaaS incumbents are all chasing the same budget.
Analysis updated 2026-09-29
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