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Decagon vs Sierra

The two best-known agent-for-customer-experience companies both run forward-deployed teams, but they hire for different halves of the job — Decagon for delivery, Sierra for the platform underneath it.

DecagonSierra
Open roles11
Comp on board$175K–$230K (base)$230K–$390K (SF)
FDE typeTrue forward-deployedTrue forward-deployed
TravelMediumHigh
CompCompetitiveCompetitive
StageGrowth-stageGrowth-stage
Our takeThe delivery arm behind agents for Cash App, Chime and Oura — a base that trails lab pay, with the equity in a fast-rising agent company as the real case.The company that invented the modern agent-deployment motion — and this is its rarer, higher-paid infra variant.

Bottom line

Decagon's Agent Builder ($175–230K base, New York) owns enterprise builds end to end: integrations, success criteria and demanding buyers like Cash App and Chime. Sierra's forward-deployed infra seat ($230–390K TC, SF, London or Tokyo) builds the deployment and reliability layer those agents run on. Pick Decagon if you want customer ownership and NYC; pick Sierra if you want systems depth, a higher ceiling and global basing.

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